Terms & Conditions

Wimborne Publishing Ltd.
Terms and Conditions of Business

Please note the following Terms and Conditions of Business which you confirm you understand and agree with when placing an order with us.

SELLER INFORMATION
All merchandise on this site is sold and fulfilled by:
Wimborne Publishing Ltd.
113, Lynwood Drive
Merley
Wimborne
Dorset
BH21 1UU
UNITED KINGDOM
Tel. 01202 880299 Int’l +44 (1202) 880299
Fax 01202 843233 Int’l +44 (1202) 843233

Email: enquiries@wimborne.co.uk
Web: www.epemag.com

VAT Reg. No. 423 4561 70
Registered in England. Company Reg. No.  1971411

BUYING ONLINE
Wimborne Publishing Ltd offers EPE Magazine issues and subscriptions, back issues, electronics books, software and project PCBs for delivery worldwide. Our Online Shop is versatile and easy to use - just browse through the sections of our Online Shop or use the Site Map link, then click on items you wish to buy to put them into your shopping cart. Prices both excluding and including VAT (if applicable, currently 20% in the UK) are given. All transactions are undertaken in accordance with prevailing English law.

You can edit the contents of your shopping cart at any time, and after entering your address details you are not committed to buy until you submit your payment card information. You can buy online as a guest customer without setting up a customer account, but if you set up an account you can also access an address book, order history, wishlist and other convenient features.

PAYMENT INFORMATION
We accept credit/ debit card payments by VISA, Mastercard, Maestro (not Electron cards). You can also print off your order and mail it to our UK office accompanied by a Pounds Sterling cheque drawn on a UK bank.

There is no minimum credit card order value. Online orders are processed in Pounds Sterling (GBP) by NetPay, an independent secure UK payment processor that handles all online payments on our behalf.

If you are shopping from overseas, your credit card company will convert the transaction into your own local currency at exchange rates determined by them. It's safe and secure, and nearly all overseas customers pay this way.

BACK ORDERS
Due to circumstances beyond our control, we may sometimes need to cancel and refund some items, e.g. books that have gone out of print and are no longer available. Refunds will be made in Pounds Sterling by cheque.

POSTAGE RATES
Deliveries within the UK include postage and packing. For all other orders, a quotation for postage will be shown before you check out, based on the weight and destination of your order. Online prices may differ slightly from traditional mail order coupon prices.

DELIVERY TIMES
We endeavour to send your order within 7 business days (UK) or less. However please allow up to 28 days delivery. Deliveries to international destinations may take longer, depending on factors beyond our control.

V.A.T. CHARGES
Prices are shown both excluding and including Value Added Tax (VAT). For orders shipped in the UK or to other EU (European Union) addresses, 20% VAT will be added automatically. Books and magazines are 0% zero rated. If you are an EU customer with a VAT Number, you can apply to pay VAT-exclusive prices, please see ‘EU VAT EXEMPTION’ next.

EU VAT EXEMPTION
If you are EU VAT-registered (excluding the UK) and wish for VAT not to be applied to your order, please E-mail us with your Order Reference number and your VAT Reg. Number beforehand. Otherwise, VAT will be applied automatically to all EU orders and no refund of VAT can be made afterwards.

FOR CUSTOMERS OUTSIDE THE EU
All orders from OUTSIDE the EU are VAT FREE and VAT-exclusive prices will automatically be applied. You will be charged postage only. You may also be liable for import duties or customs clearance fees, please check with your country's Customs Department if necessary. It is entirely the customer’s responsibility to meet such fees.

CANCELLATIONS AND RETURNS
If you have a problem with your order, please contact us straight away (see "Seller Information"). We will try our utmost to help.

All merchandise is guaranteed to be as described. Under the (UK) Consumer Contracts Regulations 2013, consumers can cancel an order any time before receiving goods, and up to 14 calendar days after receiving them. Consumers then have up to 14 calendar days after cancelling, to return any unwanted goods.

Some goods cannot be returned if you change your mind, including magazines, periodicals, specially-ordered reprints, CDs, videos and computer software where the packaging or wrapping has been unsealed, or items that have been used, eg printed circuit boards. Your statutory rights are not affected in any way.

Transactions made in foreign currencies will be reimbursed via NetPay. Note that any minor exchange rate differences that result are beyond our control.

The cost of returning unwanted goods is entirely the responsibility of the customer.  You must take good care of goods while they are in your possession and they are returned entirely at the customer’s risk: ensure a proof of posting is obtained or use a Recorded Delivery service. We may make a deduction for excessive or unreasonable damage or wear and tear that customers may have caused to products or packaging when goods were in their control.

DIGITAL DOWNLOADS
Electronic versions of our publication can be ordered from the EPE Online Shop which will be delivered to you in a downloadable format. Pursuant to the Consumer Contracts Regulations 2013, by submitting your order online you expressly consent to subscribe to this digital content and that a 14 day cancellation period does not apply. No refunds will be given for downloadable content.

SELLER INFORMATION
 If you need to contact us, please E-mail us, alternatively, you can call on 01202 880299 (International +44 1202 880299) or fax us on 01202 843233.
You can write to us at Wimborne Publishing Ltd., 113 Lynwood Drive, Merley, Wimborne Dorset BH21 1UU, UK. We will try our best to help.
Wimborne Publishing Ltd.
113, Lynwood Drive
Merley
Wimborne
Dorset
BH21 1UU
UNITED KINGDOM
Tel. 01202 880299
Int’l +44 (1202) 880299
Fax 01202 843233
Int’l +44 (1202) 843233
Email: enquiries@wimborne.co.uk
Web: www.epemag.com

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